100% Satisfaction Guarantee

Our Promise
If you are not completely satisfied with your purchase of any Pokemon Card, Magic: The Gathering single, Mega Evolution card, Marvel: Super Heroes foil, Yu-Gi-Oh! rarity, or other TCG product from Pokemon Trade Junction, we will make it right.

What Is Covered

  • Condition mismatches (card arrives in worse condition than listed)

  • Authenticity concerns (verified counterfeit results in full refund plus grading fees)

  • Shipping damage (cracked slabs, bent cards, crushed sealed product)

  • Wrong item sent (we cover return shipping and send the correct card immediately)

  • Missing items from multi-card orders

What Is Not Covered

  • Buyer's remorse or change of mind after 14 days

  • Damage caused by improper storage or handling after delivery

  • Price drops due to market fluctuations

  • Sealed product that has been opened, even if contents are disappointing

How to Claim
Contact support within 14 days of delivery with your order number and clear photos of any issues. We will respond within 4 business hours. Resolution options include:

  • Full refund to original payment method

  • Store credit equal to 110% of purchase price

  • Replacement card if available

No-Hassle Commitment
We do not argue. We do not delay. We do not charge restocking fees. Your satisfaction is our reputation.

Contact
info@pokemontradejunction.com